Total Computer Networks

Total Computer Networks (TCN) stands as a prominent IT solutions provider in the UK, committed to delivering top-tier IT products and services. Seeking to amplify their online presence to mirror their esteemed industry reputation, they looked for a partner who could truly grasp and address their distinct needs.

With a successful past collaboration on an Adobe Commerce Cloud project at a different company, the TCN team placed their trust in DWS once more to expand their digital footprint.

While their existing site was operational, it lacked online transaction capabilities. This project was envisioned to modernise the company, streamlining the customer experience by enabling online transactions and eliminating the need for phone orders.

The goal was a robust system tailored for their B2B operations, scalable for future growth, and fortified with the requisite security measures for sensitive data. Adobe Commerce emerged as the optimal choice for this project.

From the get-go, DWS championed a collaborative approach, aiming to empower the client with the knowledge to assume a more hands-on role in maintenance post the initial build. Working alongside the TCN team, the emphasis was not solely on development but also on knowledge transfer.

Regular communication became the foundation of this partnership. Daily stand-up calls and consistent progress updates ensured the project ran smoothly, with emerging challenges addressed swiftly. The focus extended beyond the immediate development, laying the groundwork for a website that would be straightforward to maintain and update in subsequent phases.

Essential modifications were made to the core Adobe Commerce B2B modules and the Firebear import/export module to resonate with TCN's unique business requirements. Furthermore, custom modules were introduced to tailor the website to TCN's exact specifications.

The result of this collaboration is a cutting-edge e-commerce website, meticulously crafted to meet TCN's specifications. The partnership doesn't conclude with the site's launch, DWS continues to offer support to the TCN team as required.

This project underscores DWS's commitment to nurturing lasting client partnerships, equipping them with the foundation and know-how to independently manage and evolve their website. It reinforces the principle that an excellent grasp of client needs, coupled with a collaborative effort, lays the groundwork for businesses to thrive.